Our store is committed to providing an efficient and reliable delivery service to ensure that your order arrives on time. Here is some important information about our delivery service:
1. Delivery areas:
our delivery service covers the world. During the checkout process, you will be able to select the applicable delivery area.
2. Delivery Methods:
Our main delivery method is by air because it is faster and safer, but due to regional specificities, we also offer ocean freight to meet the needs of different orders.
3. Shipping Information:
- We offer FREE SHIPPING: For customers whose orders exceed a specific amount, we will offer free shipping discounts. Please refer to the instructions on our online store or promotion page for the specific free shipping threshold amount.
- For customers whose order amount does not reach the free shipping threshold, we will charge a reasonable shipping fee. The exact shipping amount will be shown on the checkout page and calculated based on the shipping method and address you choose.
4. Delivery Time:
- We will do our best to ensure that your order is processed and shipped within the shortest possible time after payment is received.
- Once shipped, shipping times will vary depending on the shipping method and shipping address you choose. In general, here is our estimated shipping time range:
- INTERNATIONAL SHIPPING: The exact shipping time will depend on the destination country/region and shipping method, and usually takes 10-14 business days.
5. Tracking Orders:
Once your order has been shipped, you will receive detailed information about the tracking of your order, including a logistics tracking number (if applicable). You can use this tracking number to track the real-time location and delivery progress of your package on the logistics provider's website.
Please note that delivery times and shipping costs may be affected by various factors such as weather conditions, holidays, and other factors. We will do our best to ensure that your order arrives on time, but cannot be held responsible for delays caused by force majeure.
If you have any problems with your delivery or need further assistance, please feel free to contact us. We will be happy to answer your questions and do our best to solve your delivery-related problems.